Why did you raise prices?
The increase is a result of rising operational costs, including increased debit card fees. This is the first time in eight years that Redbox has raised our daily DVD rental price.
Why did you pick $0.20?
The amount was selected to best offset expenses, while keeping our value commitment to customers. We conducted several months of testing and with careful consideration, decided the 20 cent adjustment would work best to keep prices as low as possible.
Is the new price just for the initial night or all nights?
The new price is the daily rental charge.
Are you raising prices on Blu-ray™ Discs and Video Games, too?
No, Blu-ray™ Discs and Video Games will stay at their current daily rates ($1.50 a day for Blu-ray Discs and $2 a day for games).**
Will you ever go back down to $1 a day?
Redbox has no current plans to change prices again.
Are you providing additional services to accompany the increase?
We are always looking for opportunities to enhance our services for you with things like smart phone apps, games product, and more of the top new releases.
How do I reserve a DVD online?
For more information about reserving online, click here.
If I use a promo code to rent a DVD, how much will I be charged?
Promo code usage remains the same. If the promo code is for a specific dollar amount off a rental, for example $.50, you will still receive $.50 off the first night of the DVD rental.
ADDITIONAL DAY RENTALS
How much will I be charged if I don't return a rental?
For each day you keep a DVD rental, you'll be charged the daily fee + applicable tax. You have the maximum rental period listed at the kiosk to return the movie before you'll be charged the maximum charge and the disc.
Is the maximum rental period still going to be 25 days?
No. The maximum rental period may vary by kiosks. In most cases, the maximum rental period for a DVD is 20 days, a Blu-ray Disc is 23 days and a Video Game is 30 days.
How long is the rental period?
Your rental period ends at 9:00 p.m. the day after you rent. Want to hold onto your disc for longer? No problem. For each additional night you keep it, you'll be charged for another rental period + applicable tax. If you hold onto your disc for the maximum rental period, you'll be charged the maximum charge and the disc is yours to keep. Those fees are $24 + tax for DVDs*** ($25.40 in Maryland), $34.50 + tax for Blu-ray™ Discs ($35.51 in Maryland) and $60 + tax for video games ($61.48 in Maryland).
**Maryland pricing for Blu-ray and games: $1.59 a day for Blu-ray; $2.12 a day for games.
***At kiosks where DVDs rent for $1, the maximum rental period remains 25 days and the maximum rental charge is $25.