Redbox takes security seriously. The redbox team employs state-of-the-art security technology to ensure the privacy and security of our customers' data before, during, and after their visit to our kiosks:

• Customer credit card information is encrypted the moment it's swiped through our readers.
• Further layers of encryption protect all data transfers.
• Kiosks are actively monitored and regularly inspected both on-site and remotely.
• Redbox never moves or stores unencrypted customer information. Credit card information can not be accessed by outsiders or even by redbox employees once the card is swiped at a kiosk.

Skimmers are out there. Skimming is nothing new. It involves the placement of an illegal device on a vending machine (including redbox), gas station pump, or ATM, and has been around almost as long as the machines themselves. Here’s how it typically works:

• Thieves place a skimmer on or around an existing card reader, and attempt to make it blend in.
• Credit card information is read and stored on the skimming device.
• Duplicate cards are created and/or fraudulent charges are made.

You can help. Redbox checks the credit card reader at every redbox on every visit, and you can too. Redbox credit/debit card readers are standardized for all locations. Here are pictures of the two approved redbox card readers:

And here's a redbox with a skimmer:

Did you notice how the skimmer covers part of a decal on the redbox? It’s a sign that something isn’t right.

Remember, if you see something, say something! To report a skimmer or other suspicious activity, please contact us. We appreciate your business, and your help.