REDBOX SECURITY ALERT  |  Help  |  Press  |  B2B
Welcome to redbox!     Get a Free Rental  |  Log-in  |  Create an Account  
  general faqs     online rental faqs     disc cleaning     contact     privacy policy  


So, now I can actually rent a DVD online?

Yes. Da. Hai. Ja. Bai. Tak. Oui. Si. Igen. Etc. Redbox now offers rentals online. When and where you want to pick your DVD up. With no mailing. No waiting. It's pure, sophisticated technical genius is what it is. All in the service of your DVD viewing needs. The pleasure is all redbox.

How does renting a DVD online work?

  1. When you visit redbox.com and find a title you'd like to rent select the title by clicking on the box art.
  2. Enter your zip code in the zip code field, hit enter, and a list of nearby redbox locations will appear with the availability of your title indicated.
  3. Find the closest redbox with your title and click "RENT ONLINE NOW"
  4. If you've previously registered for an account, you'll be taken immediately to the billings detail page to confirm your rental.*
  5. After confirmation, proceed post haste to redbox, swipe your credit card (make sure it's the one you used to open your account) and enjoy your movie.

*If you haven't registered for online rentals, what are you waiting for? Just click "Create Account" now to get set up quickly and easily.

Am I charged from the minute I click "RENT ONLINE NOW"?

Yes. Da. Hai. Ja. Bai. Tak. Oui. Si. Igen. Etc. But, once you've received your confirmation email, you're guaranteed that your title will be at redbox when you get there. Sure your buck could've earned .000006381 cents in a money market account during those 5 hours, but imagine how much more relaxed you'll be knowing you have your movie waiting for you. That's worth the tension relieving power of a hot stone massage and an avocado facial. At least.

What happens if I don't pick up my movie?

If you don't pick up your DVD by 9 p.m. on the evening following your online rental transaction, your debit or credit card will be charged $1 + tax, and the DVD will be released for another customer to rent. You'll be charged the $1. There's just no easier way to break the news, but redbox is sure you can handle the truth.

Can someone going directly to redbox rent my copy before I pick it up?

No. Nein. Nyet. Nao. Nie. Makhu. Haani. Le. Non. Etc. If you've received your confirmation email or have waited for the confirmation screen on redbox.com. your title is reserved for you only. There shall be no usurpation or bogarting of your DVD.

I want to know what happens in the very, extremely unlikely occurrence that while my online rental authorization is being completed someone else rents my title.

First let redbox say that you need to rent a few comedies. Second, redbox has that possibility well in hand. Worry not. A DVD buffer is maintained to all but eliminate such an eventuality. If, for some reason however, your title is not waiting for you, please call customer service at 1-866-REDBOX3 or online. Please note that Redbox does not refund rentals or extra night fees that are older than 90 days.

Is it possible to rent DVDs in another redbox city to which I'm traveling?

Yes. You can rent them ahead of your arrival if you wish.

Can promotion codes for free rentals be used when renting online?

Because Online rentals are a premium service allowing redbox customers to secure their DVDs before picking them up, redbox is only accepting promotion codes for in-person redbox rentals at any redbox location.

REDBOX SECURITY ALERT  |  Get a Free Rental  |  Create Account  |  The Big Picture  |  Redbox Titles  |  Redbox Locations  |  Rent Online  |  Help  |  B2B